After-Care / Thank You
LIVEsms- New template
- Thanks the customer, reassures with 1300 677 752...
- Warm
- GSM-7 clean (straight apostrophe in isn't/we'll)
All Mr Splash texts and emails were pushed live to ServiceM8 on 9 Jul 2026, rebranded around the one number 1300 677 752. Each card shows the version running right now; open Version history to see what it replaced and exactly what changed. This is your version control — the current live copy plus the full trail.
Hi {job.billing_contact_first},
This is our third reminder that invoice {job.invoice_no} is still showing as unpaid.
We'd really appreciate you settling this as soon as you can, so it doesn't start affecting your account.
Once you've paid, a quick screenshot of the receipt by reply email or text to 1300 677 752 helps us update our records straight away.
If you've already paid, please ignore this. Any questions, just call us on 1300 677 752.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
This is our third reminder that invoice {job.invoice_no} is still showing as unpaid.
We'd really appreciate you settling this as soon as you can, so it doesn't start affecting your account.
Once you've paid, a quick screenshot of the receipt by reply email or text to 1300 677 752 helps us update our records straight away.
If you've already paid, please ignore this. Any questions, just call us on 1300 677 752.
Thanks,
Mr Splash Plumbing
Hi
This is the third reminder about the payment of our invoice.
We confirm that our invoice remains unpaid until the time of writing this email.
We urge you to attend to payment of our invoice as a matter of urgency.
Once payment is made, kindly send a screenshot of receipt by a return email or via a text message to 0432 333 907.
We appreciate your assistance in this matter.
MR SPLASH PLUMBING ACCOUNTS TEAM
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - you're all set.
Your appointment is confirmed for {job.date}. Our technician will message you when he's on his way.
Any questions in the meantime, just call us on 1300 677 752.
Mr Splash Plumbing
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - you're all set.
Your appointment is confirmed for {job.date}. Our technician will message you when he's on his way.
Any questions in the meantime, just call us on 1300 677 752.
Mr Splash Plumbing
Dear {job.contact_first},
Thank you for booking with Mr Splash Plumbing.
Your appointment has been confirmed for {job.date}
Our technician will provide you with a courtesy call 20 minutes prior to arriving. Please don’t hesitate to contact us on (02) 8093 5457 if you have any enquiries.
Kind regards,
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - you're all set.
Your appointment is confirmed for [MANUAL: appointment day and date]. Our technician will message you when he's on his way. Once he's done a visual inspection on site, he'll give you an upfront fixed-price quote for the works required.
Just a note that we're a COD company, so payment is due on completion - cash, EFTPOS or electronic transfer (EFT) all work.
Any questions, give us a call on 1300 677 752.
Mr Splash Plumbing
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - you're all set.
Your appointment is confirmed for [MANUAL: appointment day and date]. Our technician will message you when he's on his way. Once he's done a visual inspection on site, he'll give you an upfront fixed-price quote for the works required.
Just a note that we're a COD company, so payment is due on completion - cash, EFTPOS or electronic transfer (EFT) all work.
Any questions, give us a call on 1300 677 752.
Mr Splash Plumbing
Dear {job.contact_first},
Thank you for booking with Mr Splash Plumbing.
Your appointment has been confirmed for MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY the / /2024 .
Our technician will provide you with a courtesy call 20 minutes prior to arriving.
As mentioned, we have a $0* call out fee to have the technician attend site. Once he has conducted a visual inspection, he will provide you with a fixed price quote for the works required.
We would like to advise we are a COD company and will require payment on completion of the works, this can be made via cash, EFTPOS and/or electronic transfer (EFT).
Please don’t hesitate to contact us on (03) 91 169 099 if you have any enquiries.
We look forward to doing business with you and hope you have a great day.
Kind regards,
Hi {job.contact_first},
Attached is the Dial Before You Dig documentation for the works completed at {job.job_address}.
This is for your reference - no reply needed. If you have any questions, give us a call on 1300 677 752.
Mr Splash Plumbing
Hi {job.contact_first},
Attached is the Dial Before You Dig documentation for the works completed at {job.job_address}.
This is for your reference - no reply needed. If you have any questions, give us a call on 1300 677 752.
Mr Splash Plumbing
Hi {job.contact_first},
Please see attached the Dial Before You Dig documentation for the works completed at {job.job_address}.
A copy has been sent for your reference, no reply is necessary.
Please don't hesitate to contact us if you have any enquiries.
We hope you have a great day.
Kind regards,
Susie
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - your emergency plumber is confirmed and on the way to help.
Appointment: [MANUAL: appointment day and date]. Our technician will message you when he's on his way. As mentioned, there's an emergency call-out fee of [MANUAL: emergency call-out fee] to have the technician attend site. Once he's done a visual inspection, he'll give you an upfront fixed-price quote for the works required.
We're a COD company, so payment is due on completion - cash, EFTPOS or electronic transfer (EFT). Attached are our terms & conditions, consumer building guide and security of payments guide for your reference.
Any questions, call us on 1300 677 752.
Mr Splash Plumbing
Hi {job.contact_first},
Thanks for booking with Mr Splash Plumbing - your emergency plumber is confirmed and on the way to help.
Appointment: [MANUAL: appointment day and date]. Our technician will message you when he's on his way. As mentioned, there's an emergency call-out fee of [MANUAL: emergency call-out fee] to have the technician attend site. Once he's done a visual inspection, he'll give you an upfront fixed-price quote for the works required.
We're a COD company, so payment is due on completion - cash, EFTPOS or electronic transfer (EFT). Attached are our terms & conditions, consumer building guide and security of payments guide for your reference.
Any questions, call us on 1300 677 752.
Mr Splash Plumbing
Dear {job.contact_first},
Thank you for booking with Mr Splash Plumbing.
Your appointment has been confirmed for our emergency plumber on MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY the / /2024 .
Our technician will provide you with a courtesy call 20 minutes prior to arriving.
As mentioned, there is an emergency call out fee of $______ to have the technician attend site. Once he has conducted a visual inspection, he will provide you with a fixed price quote for the works required.
We are a COD company and will require payment on completion of the works, this can be made via cash, EFTPOS and/or electronic transfer (EFT). Please see attached a copy of the terms & conditions, consumer building guide and security of payments guide for reference.
Please don’t hesitate to contact us on (02) 8093 5457 if you have any enquiries.
We look forward to doing business with you and hope you have a great day.
Kind regards,
Dear {job.billing_contact_first},
We're getting in touch about invoice {job.invoice_no} for {job.total_price}, which is still outstanding on your account.
We'd really like to get this sorted with you directly and avoid any further costs or action on your account. Could you please clear the balance by [MANUAL: due date/time]?
If we don't hear from you, the next step would be to pass this to our recovery process, which can add legal fees and interest - we'd much rather not go there.
You can pay online here: {document}
If you've already paid, or you'd like to talk it through, please call us on 1300 677 752.
Thanks,
Mr Splash Plumbing
Dear {job.billing_contact_first},
We're getting in touch about invoice {job.invoice_no} for {job.total_price}, which is still outstanding on your account.
We'd really like to get this sorted with you directly and avoid any further costs or action on your account. Could you please clear the balance by [MANUAL: due date/time]?
If we don't hear from you, the next step would be to pass this to our recovery process, which can add legal fees and interest - we'd much rather not go there.
You can pay online here: {document}
If you've already paid, or you'd like to talk it through, please call us on 1300 677 752.
Thanks,
Mr Splash Plumbing
Dear {job.billing_contact_first},
We are contacting you in regards to the oustanding invoice {job.invoice_no} for {job.total_price}. We would like to bring to your attention that as of today, we are yet to receive the payment for the outstanding balance in your account.
This matter has now reached a critical point and we require immediate payment of this amount to avoid further action.
In the absence of this payment, we have directed our Legal Department to initiate proceedings with the District Court of New South Wales immediately.
We value your relationship with Mr Splash, and therefore wish to extend a final opportunity for payment settlement. We kindly request the balance to be cleared before 5:00 PM on the *//*
Please be aware that any failure to meet this deadline will result in you incurring additional costs due to legal fees and accumulated interest.
To resolve this matter promplty, you can pay your invoice online via {document} or if you would like to pay over the phone, please contact our office on {job.payment_amount}
We thank you in advance for your understanding and cooperation.
We look forward to hearing from you.
Sincerely,
The Accounts Team at Mr Splash
Hi {job.billing_contact_first},
Just a friendly reminder that invoice {job.invoice_no} for {job.total_price} is still outstanding. We've attached it again for your reference.
We know these things slip through - no worries at all. When you get a chance, you can pay online here: {document}
Prefer to pay by card over the phone? Just call our office on 1300 677 752. For bank transfer, our details are on page two of the invoice - a quick copy of the remittance once it's done would be great.
If you've already paid, please ignore this. Any questions, we're happy to help.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Just a friendly reminder that invoice {job.invoice_no} for {job.total_price} is still outstanding. We've attached it again for your reference.
We know these things slip through - no worries at all. When you get a chance, you can pay online here: {document}
Prefer to pay by card over the phone? Just call our office on 1300 677 752. For bank transfer, our details are on page two of the invoice - a quick copy of the remittance once it's done would be great.
If you've already paid, please ignore this. Any questions, we're happy to help.
Thanks,
Mr Splash Plumbing
Dear **,
I hope this email finds you well. This is a friendly reminder that there is an outstanding payment of $______ owing towards invoice #_____.
Please see attached the invoice for your reference.
We understand oversights do happen but would appreciate prompt payment of this amount, if you would like to pay via card over the phone, please contact our office on 02 8093 5457.
If you would like to make an electronic transfer, all our bank details are located on the second page of our invoice. We please ask for a copy of remittance to be sent through on completion.
Once the outstanding payment has been cleared, we will send through an updated invoice for your record.
If payment has already been made, please disregard this email.
Please don’t hesitate to contact us if you have any enquiries.
We look forward to hearing from you.
Kind regards,
Hi {job.billing_contact_first},
Please find your updated invoice attached - Job {job.generated_job_id} for {job.total_price}, now marked paid in full. You can view it online here: {document}
Any questions, just give our office a call on 1300 677 752.
It's been a pleasure working with you, and we look forward to helping again down the track.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Please find your updated invoice attached - Job {job.generated_job_id} for {job.total_price}, now marked paid in full. You can view it online here: {document}
Any questions, just give our office a call on 1300 677 752.
It's been a pleasure working with you, and we look forward to helping again down the track.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Please find the updated invoice attached {job.generated_job_id} for {job.total_price} paid in full, you can view your invoice online here: {document}
Please don't hesitate to contact our office on {location.phone_1} if you have any further enquiries.
It has been a pleasure in doing business and we look forward to working with you in the future.
Kind Regards,
Hi {job.company_name},
Just letting you know invoice {job.invoice_no} for work we completed is still outstanding - it was due on [MANUAL: due date].
Could you let us know when we can expect payment? If you have any questions about the invoice, give us a call on 1300 677 752 and we'll help you out.
You can view and pay online here: {document}
Thanks,
Mr Splash Plumbing
Hi {job.company_name},
Just letting you know invoice {job.invoice_no} for work we completed is still outstanding - it was due on [MANUAL: due date].
Could you let us know when we can expect payment? If you have any questions about the invoice, give us a call on 1300 677 752 and we'll help you out.
You can view and pay online here: {document}
Thanks,
Mr Splash Plumbing
Hi {job.company_name}, I hope you're well. We have yet to receive payment for invoice number {job.invoice_no} for works completed, which was due on [invoice due date]. Please let us know when we can expect to receive payment, and don't hesitate to reach out if you have any questions or concerns.
Hi {job.company_name},
Just a heads up that invoice {job.invoice_no} for work we completed is still showing as unpaid on our end. It was due on [MANUAL: due date].
Could you let us know when we can expect payment? If there's anything you need from us, or a query on the invoice, just give us a call on 1300 677 752 and we'll sort it out.
You can view and pay online here: {document}
Thanks,
Mr Splash Plumbing
Hi {job.company_name},
Just a heads up that invoice {job.invoice_no} for work we completed is still showing as unpaid on our end. It was due on [MANUAL: due date].
Could you let us know when we can expect payment? If there's anything you need from us, or a query on the invoice, just give us a call on 1300 677 752 and we'll sort it out.
You can view and pay online here: {document}
Thanks,
Mr Splash Plumbing
Hi {job.company_name}, I hope you're well. We have yet to receive payment for invoice number {job.invoice_no} for works completed, which was due on [invoice due date]. Please let us know when we can expect to receive payment, and don't hesitate to reach out if you have any questions or concerns.
Dear {job.contact_first},
Thanks for reaching out - we're pleased to put together the following quote for you.
Mr Splash Plumbing has been family-owned since 2010, with a 4.9 star rating from 1,200+ reviews. Fully licensed (#306457C) and insured, so you're in safe hands.
Total cost: {job.total_price}
If you'd like to go ahead, or you've got any questions about the quote, just reply to this email or call us on 1300 677 752.
Want to see our recent work? Take a look at our Instagram page.
Thanks,
Mr Splash Plumbing
Dear {job.contact_first},
Thanks for reaching out - we're pleased to put together the following quote for you.
Mr Splash Plumbing has been family-owned since 2010, with a 4.9 star rating from 1,200+ reviews. Fully licensed (#306457C) and insured, so you're in safe hands.
Total cost: {job.total_price}
If you'd like to go ahead, or you've got any questions about the quote, just reply to this email or call us on 1300 677 752.
Want to see our recent work? Take a look at our Instagram page.
Thanks,
Mr Splash Plumbing
Dear {job.contact_first},
Thank you for your inquiry, we are pleased to provide you with the following quotation.
With hundreds of 5-star reviews & over 15 years in Plumbing & Home Improvements, we are the right choice Plumbing Company.
New: 2022 Bathroom Renovations Learn More
Total cost: {job.total_price}
Please contact {calculation.current_user_fullname} if you have any questions regarding this Quotation, if you could like to proceed with the esitmate please reply or call us on 02 8093 5457.
Need to view our work?
Check out our recent Instagram board,
Our Instagram Page
Hi {job.billing_contact_first},
Thanks for booking with Mr Splash Plumbing - this appointment is confirmed.
Appointment date: [MANUAL: appointment day and date]. Our technician will message the site contact when he's on his way, then complete the inspection and works and send through the report.
Any questions, just call us on 1300 677 752.
Mr Splash Plumbing
Hi {job.billing_contact_first},
Thanks for booking with Mr Splash Plumbing - this appointment is confirmed.
Appointment date: [MANUAL: appointment day and date]. Our technician will message the site contact when he's on his way, then complete the inspection and works and send through the report.
Any questions, just call us on 1300 677 752.
Mr Splash Plumbing
Dear {job.billing_contact_first},
Thank you for booking with Mr Splash Plumbing.
This appointment has been confirmed for MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY the / /2024 .
Our technician will provide the site contact with a courtesy call 20 minutes prior to arriving.
Once on site, he will conduct the inspection / complete the works and send .
Please don’t hesitate to contact us on (02) 8093 5457 if you have any enquiries.
We look forward to doing business with you and hope you have a great day.
Kind regards,
Hi {job.billing_contact_first},
Thanks for taking the time to share your feedback - we take it seriously and genuinely appreciate you letting us know.
As discussed, we'd like to process a refund of [MANUAL: refund amount] for you. Could you please reply with your bank account name, BSB and account number?
As soon as we have those details, we'll get it processed as quickly as possible.
Any further questions, just call us on 1300 677 752 - we're happy to help.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Thanks for taking the time to share your feedback - we take it seriously and genuinely appreciate you letting us know.
As discussed, we'd like to process a refund of [MANUAL: refund amount] for you. Could you please reply with your bank account name, BSB and account number?
As soon as we have those details, we'll get it processed as quickly as possible.
Any further questions, just call us on 1300 677 752 - we're happy to help.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first}
We appreciate you taking the time to provide valuable feedback, as we pride ourselves on our customer service, we take this very seriously.
As discussed, please accept a refund of $_______ for customer satisfaction. Please provide your nominated bank account name, account number and BSB.
Once these details are received, we will have this processed for you as soon as possible.
Please don't hesitate to contact us if you have any further enquiries.
I look forward to hearing from you.
Kind regards,
Hi {job.billing_contact_first},
Thanks for your time on the phone today.
As discussed, we'd like to process a refund of [MANUAL: refund amount] for you. Could you please reply with your bank account name, BSB and account number?
As soon as we have those details, we'll get it processed as quickly as possible.
Any further questions, just give us a call on 1300 677 752.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Thanks for your time on the phone today.
As discussed, we'd like to process a refund of [MANUAL: refund amount] for you. Could you please reply with your bank account name, BSB and account number?
As soon as we have those details, we'll get it processed as quickly as possible.
Any further questions, just give us a call on 1300 677 752.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first}
Thank you for your time on the phone.
As discussed, please accept a refund of $_______ . Please provide your nominated bank account name, account number and BSB.
Once these details are received, we will have this processed for you as soon as possible.
Please don't hesitate to contact us if you have any further enquiries.
I look forward to hearing from you.
Kind regards,
Hi {job.billing_contact_first},
Please find your invoice attached - Job {job.generated_job_id} for {job.total_price}. You can view and pay online here: {document}
Any questions, just give our office a call on 1300 677 752 and we'll be happy to help.
It's been a pleasure working with you, and we look forward to helping again down the track.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Please find your invoice attached - Job {job.generated_job_id} for {job.total_price}. You can view and pay online here: {document}
Any questions, just give our office a call on 1300 677 752 and we'll be happy to help.
It's been a pleasure working with you, and we look forward to helping again down the track.
Thanks,
Mr Splash Plumbing
Hi {job.billing_contact_first},
Please find the invoice attached {job.generated_job_id} for {job.total_price}, you can view and pay your invoice online here: {document}
Please don't hesitate to contact our office on {location.phone_1} if you have any enquiries.
It has been a pleasure in doing business and we look forward to working with you in the future.
Kind Regards,
Dear {job.contact_first},
Thanks for the opportunity - we're pleased to provide the following quote, and we hope it meets your approval.
To accept and book, just click below:
Got any questions? Give us a call on 1300 677 752 or email {vendor.email} - we're happy to help.
Thanks,
Mr Splash Plumbing
Dear {job.contact_first},
Thanks for the opportunity - we're pleased to provide the following quote, and we hope it meets your approval.
To accept and book, just click below:
Got any questions? Give us a call on 1300 677 752 or email {vendor.email} - we're happy to help.
Thanks,
Mr Splash Plumbing
Dear {job.contact_first},
Thank you for the opportunity, we are pleased to provide you with the following quotation.
We trust this quote will meet your approval.
To accept this quote, please click on the button below:
Should you have any questions, please do not hesitate to contact us by phone on {location.phone_1} or by email at {vendor.email}.
We look forward to hearing from you.
Kind Regards,
Hi {job.billing_contact_first},
Please find your Mr Splash Plumbing work order for Job #{job.generated_job_id} attached.
Any questions, or if you can't open the work order, just give us a call on 1300 677 752 and we'll sort it out.
Mr Splash Plumbing
Hi {job.billing_contact_first},
Please find your Mr Splash Plumbing work order for Job #{job.generated_job_id} attached.
Any questions, or if you can't open the work order, just give us a call on 1300 677 752 and we'll sort it out.
Mr Splash Plumbing
Hi {job.billing_contact_first},
Just a quick note from the team at Mr Splash Plumbing to say thank you for your recent payment - and for trusting us with the job.
Invoice {job.invoice_no} is now fully settled. It was a pleasure working with you.
If you've got a spare moment, we'd genuinely love a quick Google review - it helps us out a lot and helps other locals find us.
Thanks again for choosing Mr Splash Plumbing. We're here whenever you need us.
Mr Splash Plumbing
Hi {job.billing_contact_first},
Just a quick note from the team at Mr Splash Plumbing to say thank you for your recent payment - and for trusting us with the job.
Invoice {job.invoice_no} is now fully settled. It was a pleasure working with you.
If you've got a spare moment, we'd genuinely love a quick Google review - it helps us out a lot and helps other locals find us.
Thanks again for choosing Mr Splash Plumbing. We're here whenever you need us.
Mr Splash Plumbing
Dear ***,
I hope this email finds you well. On behalf of the team at Mr Splash Plumbing, I would like to extend our sincerest gratitude for your recent payment and for trusting our services.
We are thrilled to have had the opportunity to work with you and are delighted to see that our efforts have met your expectations. Your satisfaction is our utmost priority, and we are committed to delivering high-quality service solutions that align with your unique needs.
With your recent payment, we can now consider invoice #***** as fully settled.
We value your feedback on Google and would be grateful if you could spare a few moments to share your experience with us. Your insights and suggestions will assist us in refining our services and serving you even better in the future.
Once again, thank you for choosing Mr Splash Plumbing Pty Ltd. We look forward to any future opportunities to collaborate with you and contribute to the success of your endeavors.
Should you have any questions, require further assistance, or wish to discuss any future projects, please don't hesitate to contact us. We are always here to help.
Warm regards,
Mr Splash Plumbing Pty Ltd